Dimplex Indoor Fireplace DF2426GB User Manual

Owner’s Manual  
Model Number:  
DF2426GB  
DF2426SS  
DF2550  
Quality checked by:  
Serial Number  
Model Number  
Part Number  
Valued Customer,  
Thank you and congratulations for purchasing a  
Dimplex electric fireplace. Over the years, valuable  
memories will occur around the warmth and comfort of  
your hearth. Thank you for allowing our product to be  
the backdrop for those special moments.  
7209530100R03  
 
CONTENTS  
PAGE 1  
Important Instructions  
PAGE 3  
Model and Serial Number  
Information  
PAGE 4  
PAGE 4  
PAGE 8  
PAGE 10  
PAGE 12  
Site Selection and Preparation  
Fireplace Installation  
Operation  
Maintenance  
Warranty  
 
IMPORTANT INSTRUCTIONS  
Retain This User’s Guide For Future Reference  
When using electrical appliances, basic precautions should always be followed  
to reduce the risk of fire, electric shock, and injury to persons, including the  
following:  
1. Read all instructions before using the electric fireplace.  
2. The heater is hot when in use. To avoid burns, do not let bare skin touch  
hot surfaces. The trim around the heater outlet becomes hot during  
heater operation. Keep combustible materials, such as furniture, pillows,  
bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front  
of the unit.  
3. Extreme caution is necessary when any heater is used by or near children  
or invalids and whenever the unit is left operating and unattended.  
4. Always unplug the electric fireplace when not in use.  
5. Do not operate any unit with a damaged cord or plug, or if the heater has  
malfunctioned, or if the electric fireplace has been dropped or damaged in  
any manner. Return heater to authorized service facility for examination,  
electrical or mechanical adjustment, or repair.  
6. Do not use outdoors.  
7. The electric fireplace is not intended for use in bathrooms, laundry areas  
and similar indoor locations. Never locate heater where it may fall into a  
bathtub or other water container.  
8. Do not run the cord under carpeting. Do not cover cord with throw rugs,  
runners, or the like. Arrange cord away from traffic area and where it will  
not be tripped over.  
9. To disconnect the unit, turn the controls off, then remove the plug from the  
outlet.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
NO USER-SERVICEABLE PARTS INSIDE  
10. Do not insert or allow foreign objects to enter any ventilation or exhaust  
opening as this may cause an electric shock or fire, or damage to the  
heater.  
11. To prevent a possible fire, do not block air intake or exhaust in any  
manner. Do not use on soft surfaces, like a bed, where openings may  
become blocked.  
12. All electrical heaters have hot and arcing or sparking parts inside. Do not  
use in areas where gasoline, paint, or flammable liquids are used or  
1
 
stored or where the unit will be exposed to flammable vapors.  
13. Do not modify the electric fireplace. Use it only as described in this  
manual. Any other use not recommended by the manufacturer may cause  
fire, electric shock or injury to persons.  
14. Avoid the use of an extension cord. Extension cords may overheat and  
cause a risk of fire. If you must use an extension cord, the cord must be  
No. 16 AWG minimum size and rated no less than 1875 Watts.  
15. Do not burn wood or other materials in the electric fireplace.  
16. Do not strike the fireplace glass.  
17. Always use a certified electrician should new circuits or outlets be  
required.  
18. Always use properly grounded, fused and polarized outlets.  
19. Disconnect all power supply before performing any cleaning, maintenance  
or relocation of the unit.  
20. When transporting or storing the unit and cord, keep in a dry place, free  
from excessive vibration and store so as to avoid damage.  
SAVE THESE INSTRUCTIONS  
! NOTE: Procedures and techniques that are considered important enough  
to emphasize.  
CAUTION: Procedures and techniques which, if not carefully followed, will  
result in damage to the equipment.  
WARNING: Procedures and techniques which, if not carefully followed, will  
expose the user to the risk of fire, serious injury, illness or death.  
!
NOTE: This equipment has been tested and found to comply with the limits  
for Class B digital device, pursuant to part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio  
or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one  
or more of the following measures:  
·
·
·
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
2
 
·
Consult the dealer or an experienced radio/TV technician for help.  
Operation is subject to the following two conditions: (1) this device may not  
cause interference and (2) this device must accept any interference,  
including interference that may cause undesired operation of the device.  
Model And Serial Number Information  
If you have any questions about our products please have the product  
model and serial numbers available upon calling Dimplex customer  
service. To locate the model and serial number see below. (Figure 1)  
Figure 1  
Model Number  
Part Number  
Model Number  
Serial Number  
!
NOTE 1: A 15 Amp, 120 Volt circuit is required. A dedicated circuit  
is preferred but not essential in all cases. A dedicated circuit will be  
required if, after installation, the circuit breaker trips or fuse blows  
on a regular basis when the heater is operating. Additional  
appliances on the same circuit may exceed the current rating of the  
3
 
circuit breaker.  
WARNING: Ensure the power cord is not installed so that it is  
pinched or against a sharp edge and ensure that the power cord is  
stored or secured to avoid tripping or snagging to reduce the risk of  
fire, electric shock or injury to persons.  
Construction and electrical outlet wiring must comply with local  
building codes and other applicable regulations to reduce the risk of  
fire, electric shock and injury to persons.  
Do not attempt to wire your own new outlets or circuits. To reduce  
the risk of fire, electric shock or injury to persons, always use a  
licensed electrician.  
Site Selection And Preparation  
This section provides instructions for selecting a location and preparing  
the site to install the fireplace into your Dimplex mantel surround.  
1. Select a suitable location that is not susceptible to moisture and is  
away from drapes, furniture and high traffic.  
2. For ease of electrical hook up you may wish to locate the fireplace  
near an existing outlet. (Refer to NOTE 1)  
3. Store the fireplace in a safe dry and dust free location.  
! NOTE: The dimensions of the fireplace are 26 inches (660.5 mm)  
wide X 18 7/8 inches (479.5 mm) high X 9 1/4 inches (235 mm)  
deep. The fireplace does not require any additional venting.  
Fireplace Installation  
1. Install the fireplace assembly into the mantel. (Refer to mantel  
assembly instructions)  
! NOTE 1: A 15 Amp, 120 Volt circuit is required. A dedicated circuit  
is preferred but not essential in all cases. A dedicated circuit will be  
required if, after installation, the circuit breaker trips or fuse blows  
on a regular basis when the heater is operating.  
Additional appliances on the same circuit may exceed the current  
rating of the circuit breaker.  
4
 
IMPORTANT: If not using a Dimplex mantel, the fireplace must be  
installed in an enclosure with the following MINIMUM internal/  
opening dimensions. (Figure 2)  
Figure 2  
18 1/4”  
(463.6 mm)  
24 1/2”  
(622 mm)  
8 7/8”  
(225.5 mm)  
New Wall Construction  
1. Select a suitable location that is not susceptible to moisture and is  
away from drapes, furniture and high traffic.  
2. Place the fireplace in the desired location to see how it will look in  
the room.  
3. Mark the desired location on the floor and store the fireplace in a  
safe, dry and dust free location.  
4. Use studs to frame an opening of 24 1/2 inches (622 mm) wide X  
18 1/4 inches (463.6 mm) high X 8 7/8 inches (225.5 mm) deep.  
Option #1 - The power cord can be lead from behind the trim and  
along the wall to an outlet near the fireplace.  
Option #2 - A new outlet can be installed inside the new frame  
construction. Plug the unit into a 15Amp/120Volt outlet. If the cord  
does not reach, you may use an extension cord rated for a  
5
 
minimum of 1875 watts.  
Option #3 - Hardwire  
1. Wire a dedicated, properly fused circuit with 120 Volt, 15 Amp  
rating. Allow up to 8 feet of service cable for connecting power  
supply to junction box on fireplace when installing after finishing  
wall.  
CAUTION: Use two conductor, non-metallic sheath cable with  
ground wire (3 wires total) for the incoming power supply on  
fireplace inserts. Use appropriate wire to meet local and  
national electrical codes for rated power consumption.  
2. Remove the outer jacket and strip the individual conductor from  
the end.  
3. Loosen the screw securing the junction box cover and remove  
the cover.  
4. Take the cables out from the junction box, loosen the two wire  
twist nuts and remove the cord set. (Figure 3)  
Figure 3  
Figure 4  
5. Route the power supply wire through the knockout on supplied  
alternative junction box cover and secure with a wire clamp (not  
supplied). (Figure 4)  
6. Connect the black wire (live) from the unit to the black wire from  
6
 
power supply. (Figure 4)  
7. Connect the white wire (neutral) from the unit to the white wire  
from power supply. (Figure 4)  
8. Connect the green wire (ground) from the unit to the green wire  
from power supply. (Figure 4)  
9. Place all connectors inside the unit and secure the junction box  
cover to unit. Ensure that the cable clamp grips only the jacket  
of service cable.  
CAUTION: Clearance for air circulation beneath the fireplace  
insert is provided by two rubber feet.  
DO NOT INSTALL THE FIREPLACE DIRECTLY ON CARPET  
OR SIMILAR SURFACES WHICH MAY RESTRICT AIR  
CIRCULATION.  
If installing the fireplace in a carpeted area, place a one-piece,  
solid, flat surface under the fireplace insert. Ensure that both of  
the insert’s feet rest securely on this surface.  
Figure 5  
C
A
B
7
 
Operation (Figure 5)  
A. Main ON/OFF Switch  
The switch has two ON positions marked. The “ -- “ position is for  
manual operation. In this position the built-in remote control is by-  
passed. The “ = “ position is for operating the unit with the provided  
remote control. When in remote control (“ = “) position the unit is  
operated with the ON and OFF buttons of the remote control.  
When the switch is in the center “o” position the unit is off.  
B. Heater ON Switch  
The Heat ON/OFF Switch supplies power to the heater fan and the  
heater element. When the switch is in the ON position the heater  
operates if the thermostat calls for heat.  
C. Heater Thermostat Control  
To adjust the temperature to your individual requirements, turn the  
thermostat control clockwise all the way to turn on the heater. When  
the room reaches the desired temperature, turn the thermostat knob  
counter-clockwise until you hear a click. Leave in this position to  
maintain the room temperature at this setting. For additional heat, turn  
clockwise until you hear the click again and the heater will turn on.  
Resetting The Temperature Cutoff Switch  
Should the heater overheat, an automatic cut out will turn the fireplace  
off and it will not come back on without being reset. It can be reset by  
switching the Main ON/OFF switch to OFF and waiting 5 minutes  
before switching the unit back on.  
CAUTION: If you need to continuously reset the heater, disconnect  
power and call Dimplex customer service at 1-888-DIMPLEX  
(1-888-346-7539).  
Remote Operation  
The fireplace is supplied with an integrated on/off remote control  
! NOTE: Ensure that the fireplace Main ON/OFF switch is set to  
the remote control setting.  
8
 
To operate, push the ON button to turn fireplace on, push the OFF  
button to turn the fireplace off.  
Battery Replacement (FIGURE 6)  
To replace the battery:  
Figure 6  
1. Slide battery cover open  
on the hand held  
On  
transmitter.  
Button  
2. Install one 12-Volt (A23)  
battery in the battery  
holder.  
Off  
Button  
Battery  
3. Close the battery cover.  
Battery  
Cover  
Remote Initialization  
In the event that your remote  
control ceases to operate  
your fireplace, follow these  
steps to re-initialize the hand-  
held transmitter and the remote control receiver in the fireplace:  
1. Place the Main ON/OFF Switch (Figure 5 A) in the OFF (“o”)  
position.  
2. Wait a minimum of 5 seconds and then place the Main ON/OFF  
Switch in the Remote Control (“=”) position.  
3. Within 10 seconds of changing the switch position, press the ON  
button located on the remote control transmitter (Figure 6).  
This will synchronize the remote control transmitter and the fireplace  
receiver.  
! NOTE: You will have only 10 seconds to perform this last step.  
Failure to do so will result in these steps needing to be followed  
again.  
If you are still experiencing issues with your remote control, contact  
Dimplex North America Limited Customer Service at 1-888-346-7539,  
or vist the Dimplex website at www.dimplex.com.  
9
 
Maintenance  
Light Bulb Replacement  
Allow at least 5 minutes for light bulbs to cool before touching bulbs to  
avoid accidental burning of skin.  
Light bulbs need to be replaced when you notice a dark section of the  
flame or when the clarity and detail of the log ember bed exterior  
disappears. There are two bulbs under the log set, which generate the  
flames and embers.  
Light Bulb Requirements  
Quantity of 2 clear chandelier or candelabra bulbs with an E-12 (small)  
socket base, 60 Watt rating. Example: GE 60BC or Philips 60 CTC.  
Do not exceed 60 Watts per bulb.  
Helpful Hints  
It is a good idea to replace both light bulbs at one time if they are  
close to the end of their rated life. Group replacement will reduce the  
number of times you need to open the unit to replace light bulbs. Care  
must be taken when removing the logset.  
To Access The Lower Light Bulb Area: (Figure 7)  
1. Remove front glass assembly.  
2. Pull the back edge of the  
Figure 7  
plastic ember bed forward  
until the rear tab releases  
from the ledge located at  
the bottom of the mirror.  
Flicker  
IMPORTANT: Only handle  
the logset by the ember bed.  
! NOTE: Logset fits tightly  
into firebox, some force  
may be necessary to  
remove.  
3. Set logset in front of fireplace.  
10  
 
4. Disconnect flicker from  
motor. (See Figure 7)  
Figure 8  
Back  
Ledge  
5. Unscrew bulbs counter  
clockwise.  
Log Ember  
Bed  
6. Insert new bulbs.  
7. Reconnect flicker to  
motor.  
Rear  
Front  
Edge  
Tab  
8. Replace the logset by  
inserting the front edge  
of the log set and push  
Side Section  
down on the rear edge of the ember bed until it snaps into place.  
(Figure 8)  
! NOTE: Ensure the logset is installed tightly under the back ledge to  
prevent light leakage.  
9. Replace glass assembly.  
Glass Cleaning  
The front glass is cleaned in the factory during the assembly operation.  
During shipment, installation, handling, etc., the front glass may collect  
dust particles, these can be removed by dusting lightly with a clean dry  
cloth.  
To remove fingerprints or other marks, the glass can be cleaned with a  
damp cloth. The glass should be completely dried with a lint free cloth  
to prevent water spots. To prevent scratching, do not use abrasive  
cleaners or spray liquids on the glass surface.  
Fireplace Surface Cleaning  
To remove fingerprints or other marks, the exterior finish can be  
cleaned with a damp cloth with a mild detergent. The surface should  
be completely dried with a lint free cloth to prevent water spots.  
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Two Year Limited Warranty  
Products to which this limited warranty applies  
This limited warranty applies to your newly purchased Dimplex electric fireplace. This  
limited warranty applies only to purchases made in any province of Canada except for  
Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA  
(and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies  
to the original purchaser of the product only and is not transferable.  
Products excluded from this limited warranty  
Light bulbs are not covered by this limited warranty and are the sole responsibility of the  
owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories,  
Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these  
States, provinces, or territories are sold AS IS without warranty or condition of any kind  
(including, without limitation, any implied warranties or conditions of merchantability or  
fitness for a particular purpose) and the entire risk of as to the quality and performance  
of the products is with the purchaser, and in the event of a defect the purchaser assumes  
the entire cost of all necessary servicing or repair.  
What this limited warranty covers and for how long  
Products, other than fireplace surrounds (mantels) and trims, covered by this limited  
warranty have been tested and inspected prior to shipment and, subject to the provisions  
of this warranty, Dimplex warrants such products to be free from defects in material and  
workmanship for a period of 2 years from the date of the first purchase of such products.  
Dimplex fireplace surrounds (mantels) and trims covered by this limited warranty  
have been tested and inspected prior to shipment and, subject to the provisions of  
this warranty, Dimplex warrants such products to be free from defects in material and  
workmanship for a period of 1 year from the date of first purchase of such products.  
The limited 2 year warranty period for products other than fireplace surrounds (mantels)  
and trims and the limited 1 year warranty period for fireplace surrounds (mantels) and  
trims also applies to any implied warranties that may exist under applicable law. Some  
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to the purchaser.  
What this limited warranty does not cover  
This limited warranty does not apply to products that have been repaired (except by  
Dimplex or its authorized service representatives) or otherwise altered. This limited  
warranty does further not apply to defects resulting from misuse, abuse, accident,  
neglect, incorrect installation, improper maintenance or handling, or operation with an  
incorrect power source.  
What you must do to get service under this limited warranty  
Defects must be brought to the attention of Dimplex Technical Service by contacting  
Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge  
Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial  
numbers available when calling. Limited warranty service requires a proof of purchase of  
12  
 
the product.  
What Dimplex will do in the event of a defect  
In the event a product or part covered by this limited warranty is proven to be defective in  
material or workmanship during (i) the 2 year limited warranty period for products other  
than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period  
for surrounds (mantels) and trims, you have the following rights:  
Dimplex will in its sole discretion either repair or replace such defective product or  
part without charge. If Dimplex is unable to repair or replace such product or part, or  
if repair or replacement is not commercially practicable or cannot be timely made,  
Dimplex may, in lieu of repair or replacement, choose to refund the purchase price  
for such product or part.  
Limited warranty service will be performed solely by dealers or service agents of  
Dimplex authorized to provide limited warranty services.  
For products other than surrounds (mantels) and trims, this 2 year limited warranty  
entitles the purchaser to onsite or in-home warranty services. Accordingly, Dimplex  
will be responsible for all labour and transportation associated with repairing or  
replacing the product or part except as follows: (i) charges which may be levied for  
travel costs incurred to travel to the purchaser’s site where the product is located  
if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot  
of Dimplex’s dealer or service agent; and (ii) the purchaser is solely responsible for  
providing clear access to all serviceable parts of the product.  
What Dimplex and its dealers and service agents are also not responsible for:  
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE  
LIABLE TO THE PURCHASER OR ANY THIRD PARTY. WHETHER IN CONTRACT, IN  
TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE,  
EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE  
ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE,  
OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS,  
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH  
LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE  
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS,  
OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT  
EXCEED THE PURCHASE PRICE OF THE PRODUCT.  
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO THE PURCHASER.  
How State and Provincial law apply  
This limited warranty gives you specific legal rights, and you may also have other  
rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations  
Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or  
the sale of products covered by this limited warranty.  
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1-888-DIMPLEX  
1-888-346-7539  
1367 Industrial Road  
Cambridge, Ontario  
Canada, N1R 7G8  
Approved for use in the United States and Canada  
14  
 

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